fspay-notpaid
If You are Not Paid
On the bottom of the Payslip, you will see payment Information, this will show you the payment distribution, if the check was sent as a physical paper check or as direct deposit. If you were to received a paper check, you can verify the address that the check was mailed through your Contact action tab. If the address is not correct, immediately update it through Workday self-service. If the check was mailed to an address where you no longer reside, call 335-9575, stop by Payroll Services, 236 French Administration Building, or email payroll@wsu.edu to see if the check was returned. If after 3 business days post payday, you have not received the check or Payroll Services has not notified you that it was returned to them, you need to complete an Affidavit of a Lost or Destroyed Warrant to begin the replacement process.
Upon completion and notarization of this affidavit, Payroll Services will begin taking action to place a stop pay on this check.
If your Payslip indicated that you would be paid through direct deposit, email payroll@wsu.edu notifying that you were not paid. 3-5 days after payday, payroll receives back funds from banks that could not be deposited. Once we receive these funds back, we will notify you through email. You will need to take action to ensure that your direct deposit information is corrected in Workday.
It is strongly recommended that you set up direct deposit through Workday self-service..